Van Finance Claim — Are Light Commercial Vehicles Covered by PS26/3?
Scheme status (updated 5 August 2026): parts of the FCA motor finance redress scheme are temporarily suspended while the Upper Tribunal considers legal challenges. Lenders do not currently have to calculate or pay compensation under the scheme, the original decision and payment dates no longer apply, and no payment under the scheme is guaranteed. If the scheme proceeds, first payments are expected in 2027 at the earliest. Any dates mentioned below were set before the suspension.
Thousands of UK drivers and sole traders financed vans and light commercial vehicles on PCP or HP agreements between 2007 and 2024. This page explains whether van finance agreements are covered by the FCA motor finance redress scheme, which lenders are involved, and how to submit a claim.
In this guide
- Are Van Finance Agreements Covered by PS26/3?
- Which Lenders Provided Van Finance?
- How to Claim for a Van Finance Agreement
- Related Pages
- Frequently Asked Questions
- Our Partner's Fees Explained
- Think You May Have a Motor Finance Claim?
Are Van Finance Agreements Covered by PS26/3?
The answer depends on how the agreement was structured. PS26/3 covers regulated consumer credit agreements under the Consumer Credit Act 1974. Whether a van finance agreement is regulated depends on two factors:
1. Was it in a personal name?
Van finance agreements taken out by individuals in their personal name — including sole traders — are typically regulated consumer credit agreements. These fall within PS26/3 if the agreement was PCP or HP, arranged through an FCA-regulated lender, between April 2007 and November 2024.
2. Was it below £25,000?
Consumer credit agreements above £25,000 arranged for business purposes were exempt from Consumer Credit Act regulation prior to 2008. Most van finance agreements were below this threshold. If your van cost more than £25,000 and the agreement was arranged as a business credit facility, it may fall outside the scheme.
Which Lenders Provided Van Finance?
Van finance through franchised dealers was typically provided by the same captive lenders that financed cars. Commonly involved lenders include:
- Volkswagen Financial Services — VW Transporter, Caddy, Crafter; also SEAT, Skoda commercial variants
- Ford Credit — Ford Transit, Transit Connect, Transit Custom
- Stellantis Financial Services — Vauxhall Vivaro, Movano; Peugeot Expert, Boxer; Citroën Dispatch, Relay; Fiat Ducato
- Renault Financial Services (RCI) — Renault Trafic, Master, Kangoo
- Nissan Financial Services (RCI) — Nissan NV200, NV300, NV400
- Black Horse — used across many dealer networks for van finance
- Close Brothers Motor Finance — used across independent dealers
- Santander Consumer Finance — used across multiple manufacturer networks
How to Claim for a Van Finance Agreement
The process is identical to a car finance claim. You submit a complaint to the lender referencing PS26/3 and the undisclosed commission arrangement. Include:
- Your full name and date of birth
- Your address at the time of the agreement
- The vehicle make, model and registration
- The approximate start date of the agreement
- A statement that you are complaining about undisclosed commission under PS26/3
If you no longer have the paperwork, see: Claiming Without Paperwork. A soft credit check will show regulated consumer credit agreements including van finance.
Related Pages
Self-Employed Car Finance Claim
Frequently Asked Questions
I financed a Ford Transit through a Ford dealer. Is that covered?
Yes, if the agreement was in your personal name, regulated under the Consumer Credit Act, and arranged between April 2007 and November 2024. Ford Credit is an FCA-regulated lender and falls within PS26/3.
My limited company financed a van. Can the company claim?
Company finance agreements are not regulated consumer credit and fall outside PS26/3. Only agreements in individual personal names are covered by the scheme.
I financed a pickup truck, not a van. Does that count?
Pickup trucks financed on regulated PCP or HP agreements in a personal name are treated the same as any other vehicle. The vehicle type does not affect eligibility — the agreement type does.
I financed a van for £30,000 in 2006 as a business. Am I excluded?
Agreements above £25,000 arranged for business purposes before 2008 may have been exempt from Consumer Credit Act regulation. If your agreement was structured as commercial finance, it is likely outside PS26/3. If it was in your personal name, it may still qualify — check the agreement for Consumer Credit Act references.
What is Mercedes Agility Finance and is it covered?
Mercedes Agility Finance is Mercedes-Benz Financial Services’ PCP product. If your agreement was described as Agility Finance, it was a PCP agreement through MBFS — and it is covered by the FCA redress scheme, provided it meets the standard eligibility criteria (PCP or HP, April 2007 to November 2024, personal use).
Why did Mercedes-Benz Financial Services post a £365 million loss?
Mercedes-Benz Financial Services UK took a £395 million charge in its 2024 accounts to cover potential motor finance redress costs — on top of £28.8 million already provisioned. The combined £424 million provision was larger than the company’s profits, resulting in a £365 million annual loss. This is a direct consequence of the FCA motor finance mis-selling scandal.
Does the contractual ties exclusion affect my Mercedes claim?
It may affect the contractual ties ground specifically, because the FCA scheme excludes contractual tie claims where there are visible links between the lender, manufacturer and franchised dealer — which clearly applies to Mercedes. However, DCA and unfairly high commission claims are not affected by this exclusion and remain fully valid. These are the stronger grounds for most Mercedes customers.
Can I claim for a Mercedes van financed through MBFS?
Yes. The FCA scheme covers vans as well as cars, provided the finance was PCP or HP for personal use (or as a sole trader with a loan under £25,000). If you financed a Mercedes Sprinter, Vito or other van through MBFS between April 2007 and November 2024, your agreement is within scope.
Can I claim for a Smart car financed through Mercedes-Benz Financial Services?
Yes. Smart cars were financed through Mercedes-Benz Financial Services during the eligible period. If you financed a Smart ForTwo or ForFour through MBFS between April 2007 and November 2024, your agreement falls within the FCA scheme scope.
How much could I receive from a Mercedes car finance claim?
The FCA estimates the average payout is £829 per agreement. For Mercedes customers, premium vehicle loan amounts typically exceed the industry average — meaning potential compensation may be above average. On a £30,000+ Mercedes agreement with an inflated interest rate, compensation could be significantly higher than the industry average.
I don't have my Mercedes Agility Finance paperwork. Can I still claim?
Yes. Claims Bible can trace your MBFS agreements using a credit reference check, going back as far as 2007. No original paperwork is needed.
What is the deadline to make a Mercedes claim?
31 August 2027 is the final deadline. Complaining before 30 June 2026 (post-2014 agreements) or 31 August 2026 (pre-2014 agreements) placed you in the priority group under the original timetable. Those dates are suspended, but a complaint made now is still logged and queued if the scheme resumes.
Think You May Have a Motor Finance Claim?
The FCA estimates average compensation of around £830 per eligible agreement, but eligibility and payment amounts vary. Some customers may receive nothing. Complaints about agreements started from 1 April 2014 should be submitted by 30 June 2026 to be considered under the earlier timetable. Different dates apply to older agreements. The scheme is currently subject to legal challenge, so dates and payment timings may change.
