Car Cash Point Car Finance Claim — Could You Be Owed Compensation?
Scheme status (updated 5 August 2026): parts of the FCA motor finance redress scheme are temporarily suspended while the Upper Tribunal considers legal challenges. Lenders do not currently have to calculate or pay compensation under the scheme, the original decision and payment dates no longer apply, and no payment under the scheme is guaranteed. If the scheme proceeds, first payments are expected in 2027 at the earliest. Any dates mentioned below were set before the suspension.
If you financed a vehicle through Car Cash Point between April 2007 and November 2024, your agreement may have included undisclosed commission arrangements that the FCA’s redress scheme now covers. Car Cash Point provided HP and PCP finance through independent dealerships across the UK, predominantly to non-prime borrowers. This guide explains eligibility, how to claim, and what to expect under the scheme.
Check your agreements on Recoup, our claim partner’s site
Who Is Car Cash Point?
Car Cash Point Ltd was a UK motor finance lender providing HP and PCP agreements primarily through independent dealerships. The company focused on non-prime borrowers — customers with lower credit scores or adverse credit histories — offering finance where mainstream lenders would not. Non-prime lending typically carries higher interest rates, which means the potential commission overpayment on each agreement may be larger than on mainstream agreements.
If Car Cash Point is no longer trading: Claiming When Your Lender Has Gone Bust — your claim route may go through the Financial Services Compensation Scheme (FSCS) rather than directly to the lender.
Is Car Cash Point Covered by the FCA Scheme?
Yes. The FCA motor finance redress scheme (PS26/3) covers all FCA-regulated motor finance lenders including Car Cash Point, for agreements arranged between 6 April 2007 and 1 November 2024. The scheme covers three grounds for a claim. See: FCA Redress Scheme Explained
The Three Grounds for a Claim
1. Discretionary Commission Arrangements (DCAs)
A DCA allowed the dealer or broker to adjust your interest rate to earn more commission — without telling you. This was banned on 28 January 2021. If your Car Cash Point agreement included a DCA, you are eligible for compensation. See: What Is a DCA?
2. Unfairly High Commission
Even without a DCA, if the fixed commission paid by Car Cash Point to the dealer was at least 39% of the total cost of credit and 10% of the loan amount, it may have been unfairly high. Given Car Cash Point’s non-prime focus and typically higher interest rates, this ground may apply to a significant proportion of agreements.
3. Contractual Ties — Where Car Cash Point had exclusivity arrangements with certain dealers that were not disclosed to you, this may trigger compensation under the scheme.
How Much Could You Receive?
The FCA’s confirmed national average payout is £829 per eligible agreement. Because Car Cash Point focused on higher-rate non-prime lending, many Car Cash Point customers may receive above the national average — the higher the interest rate on your agreement, the larger the potential overpayment from any commission-driven rate increase.
Compensation is the average of your estimated interest overpayment (APR adjusted by 17% for post-2014 agreements, 21% for pre-2014) and the actual commission paid to your dealer, plus compensatory interest at Bank of England base rate plus 1% per year (minimum 3%) from the date of each overpayment. Use our car finance claims calculator for an estimate.
When Will You Be Paid?
- Post-April 2014 agreements: Complain before 30 June 2026 → decision by 30 September 2026 → payment by November 2026
- Pre-April 2014 agreements: Complain before 31 August 2026 → decision by 30 November 2026 → payment by January 2027
- Final complaint deadline: 31 August 2027
If Car Cash Point is no longer trading, your complaint goes through the FSCS or FOS rather than the lender directly. Claims Bible’s legal partners can identify the correct route for your specific agreement.
Frequently Asked QuestionsI no longer have my Car Cash Point paperwork. Can I still claim?
Yes. Lenders are required to check their own records under the scheme. Claims Bible’s legal partners can also trace your agreement using a soft credit check. See: Claiming Without Paperwork
My Car Cash Point agreement was from 2009. Is it too old?
No. The scheme covers agreements back to 6 April 2007. Pre-2014 agreements use a higher APR adjustment rate (21%) and accumulate more compensatory interest. See: How Far Back Can You Claim?
I had HP not PCP with Car Cash Point. Am I eligible?
Yes. Both PCP and HP agreements are within the scheme. The claim relates to undisclosed commission on the finance agreement, not the agreement type. See: PCP vs HP — What Is the Difference for Claiming?
Car Cash Point is no longer operating. What do I do?
See: Car Finance Claim When Your Lender Has Gone Bust. Claims Bible’s legal partners can identify whether your claim goes through the FSCS, the FOS, or an administrator.
Check If You Could Be Owed Compensation
You may be eligible to complain if a lender gave you credit you couldn’t afford. Start a free check in minutes — no paperwork needed. No win, no fee if you choose to proceed.
