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HAVE YOU BEEN A VICTIM OF FRAUD?

eBay Fraud Claims

If you have been a victim of a scam involving eBay, you may be able to claim a refund, start your claim today.

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The way we buy things has changed dramatically over a few years thanks to the advent of the internet and various online marketplaces. More than 60 million external link icon light blue people in the UK use ecommerce sites to make purchases, with eBay standing out as the biggest platform today.
Although eBay endeavours to provide a secure platform for users, the sheer volume of transactions inevitably leads to instances of fraud and scams. So, if you have been the victim of fraud on the eBay platform, our team at Claims Bible is here to help you seek compensation.

What are eBay fraud claims?

eBay fraud claims are a way to compensate users following fraudulent transactions on the eBay platform external link icon light blue. Fraud can happen to buyers or sellers on eBay, so these types of claims can be initiated by both. For buyers, fraud might involve paying for items that are never shipped, receiving items significantly different from their description, or other deceptive practices. Sellers, on the other hand, might encounter fraud in the form of false claims by buyers, unauthorised transactions, or payment reversals after shipment.
The essence of an eBay fraud claim is to rectify these situations, either by mediating between the buyer and seller to resolve the dispute or by reimbursing the affected party through legal action. With our help at Claims Bible, you will be in a much better position to seek compensation in a simple, stress-free way.

Do you qualify for an eBay fraud claim?

Qualifying for an eBay fraud claim largely depends on the nature of the transaction and the immediacy with which you report the issue. To be eligible, you must typically meet the following criteria:

For buyers

If you have been a victim of fraud on eBay when purchasing items and would like to claim, then you must demonstrate that you purchased an item on the platform but never received it. Or, the item you received was significantly different from the listing description. In some cases of fraud, you may have been charged for a purchase you did not authorise, which you can also claim for.

For sellers

If you’re a seller on eBay and have been a victim of fraud, then your qualifying criteria will differ slightly. You may have sold the item through eBay but had the product returned in a different condition than it was sent. Or, you may have received a chargeback after the item was successfully delivered.

What evidence do you need to make an eBay fraud claim?

The evidence required for an eBay fraud claim varies based on the specifics of the transaction and the nature of the fraud. Generally, the more documentation you can provide, the stronger your claim will be. Essential pieces of evidence include:

Proof of payment

If you have any evidence that shows proof of payment – either as a buyer or seller – then this could be useful for your claim. These transaction records can prove that the purchase or sale was made through eBay and was completed. This is helpful because it can help calculate the level of compensation you’re entitled to.

Correspondence

Any correspondence you have between yourself and the fraudster can work in your favour as evidence. Letters, texts or emails can help build a timeline for the fraud and demonstrate any fraudulent tactics they used against you.

Delivery information

Any shipping and delivery information, such as tracking numbers of receipts of successful delivery, can be used to show that the product was successfully delivered, which is useful for sellers. Buyers who have been scammed might be able to use this as evidence of non-delivery of items, too.

Photographs

Photographs of the products in question can also help support your claims of fraud. Whether it’s images of the products you received or that were returned to you, if they differ from the listing then this can show how the fraud may have occurred.

How much compensation could you get for an eBay fraud claim?

The compensation for an eBay fraud claim depends on several factors, including the nature of the claim, the value of the transaction, and the available evidence. Your eBay fraud claim aims to fully reimburse you for the purchase price plus shipping costs if the claim is successful. For sellers, your claim may cover the cost of the item plus the original shipping fee. In some cases, you might also be eligible to claim for emotional distress external link icon light blue if the act of fraud significantly affected your life.

How long does an eBay fraud claim take?

An eBay fraud claim will vary in duration based on the specifics of your case. As a result of this, some claims will take a few weeks, while others take months. Some of the main factors that will impact claim durations include the complexity of the fraud case and the amount of evidence brought into the claim. Working with our team at Claims Bible can help ensure your claim is processed quickly and effectively, helping cut down on claim times. As we understand how these claims work, we can guide you through the process in the most efficient way possible – helping you get your money back fast.

So if you have experienced fraud while buying or selling on eBay, let our team at Claims Bible help you seek compensation. Claim now. Check your eligibility for an eBay fraud claim by completing our online form today.

Why choose Claims Bible?

100% Confidentiality

Being discreet is part of our business, our legal representatives will never discuss your case without your permission.

Proven Track Record

So far we’ve handled over 10,000 cases and claimed back over £2,000,000 for our clients so you are in safe hands.

Claim Professionals

We partner with specialist firms so your claim is handled by an expert who is familiar with your type of claim.

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