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Claim your Loans At Home refund

We are not currently taking claims against this lender. Please click on the button below and choose another lender.

Home E Financial E Doorstep Loans E Loans At Home

Who are Loans At Home?

Owned by S.D. Taylor Limited, Loans At Home has a personal ‘face-to-face’ approach to lending. They say this enables them to “say yes, where others say no”. They deliver cash directly to your doorstep in as little as 24 hours and you can repay over 14-24 weeks. They have 52 locations across the UK from Southampton to the Scottish Borders.

What’s the current situation?

In 2020 the company ended the year with a £3.5million loss, mostly due to the contracting market caused by people spending less in the pandemic. During the same year they faced mounting redress claims and set aside £3.4million to cover payouts, in the previous year this was £nil. The FOS half-yearly complaints data for 2021 show they received 870 new complaints, compared to just 315 in the last half of 2020. In their company accounts for year end 2020 they state a 25% increase in either ave. complaints, claim redress or uphold rate, would result in a £0.7m increase in provisions for the group.

What is the deadline?

With mounting redress claims and recent company losses, the company could be at risk from going under. If you’ve had a doorstep loan from them in the past it’s best to submit your claim now. 

Key stats

Average Payout
Based on our own data, the average claim is £1,679.15*

*Data from cash refund offers received by Clear Legal Marketing Limited’s clients between 1st May 2021 and 30th April 2022.

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You may still have a claim

We cannot claim against this lender because they are in a ‘scheme of arrangement’. However, that doesn’t mean you may not have another claim against another lender. Our software checks multiple lenders in just 5 minutes, so why not check now?

You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service for free. Claims Bible does not charge you for our service, we may be paid a fee by the final supplier for any introductions. This will not impact on any costs incurred by you. See our partner's "no win no fee" charges here.