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Claim your Virgin Credit Card refund

If you’ve had a credit card from this lender which you could not afford to repay, you could be entitled to claim compensation for unaffordable lending. Your case will be reviewed by our panel of legal firms who will be able to tell you how much you could be owed.

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Who are Virgin?

Notably founded by Richard Branson and Nik Powell in 1970, the now Virgin Group ltd is a global growth investor covering many sectors. The Virgin Money brand in particular was founded 25 years later in 1995 and was originally known as Virgin Direct. The Virgin Money brand offers multiple personal and business banking solutions and currently has a ‘bad’ 1.2 rating on the companies claimed Virgin Money UK Trustpilot page. According to the annual Virgin plc 2022 report and accounts, the brand’s credit card book grew by £900 million (21%) external link icon light blue in the fiscal year 2022. As a result of the growth in the brand’s credit card book, the firm’s market share rose to 8.3% in 2022.

What’s the current situation?

Virgin Money has already announced multiple plans for innovation and growth for 2023 including a new 1 year fixed ISA and digital poverty tackling initiative.

With regard to credit card claims, Virgin Money along with many other UK giants has received unaffordable lending complaints from customers.

For example, in November 2022 external link icon light blue, Clydesdale Bank Plc, trading as Virgin Money was advised by the FCA to follow the following advice to settle a customers complaint:

“Virgin Money should put Mrs. J back in the position she would have been in if the credit card account hadn’t been approved. It should calculate and deduct interest and charges from the amount owed and if Mrs. J has overpaid then it should refund that money and add 8% simple interest. I also intend to order Virgin Money to remove any adverse information from her credit file and order it to agree on a repayment plan if necessary.”

Why choose Claims Bible?

100% Confidentiality

Being discreet is part of our business, our legal representatives will never discuss your case without your permission.

Proven Track Record

So far we’ve handled over 10,000 cases and claimed back over £2,000,000 for our clients so you are in safe hands.

Claim Professionals

We partner with specialist firms so your claim is handled by an expert who is familiar with your type of claim.

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Don’t Delay. Check Now.

Don’t miss out on £100’s or even £1,000’s in compensation you could be entitled to. Checking only takes 5 minutes, so why not do it now?

You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service for free. Claims Bible does not charge you for our service, we may be paid a fee by the final supplier for any introductions. This will not impact on any costs incurred by you.