Claim your Natwest Credit Card refund

Who are Natwest?

With headquarters in Edinburgh, National Westminster Bank, more commonly known as NatWest, is a key retail and commercial bank in the United Kingdom. Established in 1968 as the result of the merger of the National Provincial Bank and Westminster Bank, the brand later joined the Royal Bank of Scotland Group in 2000. According to the brand’s claimed Trustpilot page , as of February 2023, Natwest has an overall rating of ‘bad’ with a score of 1.4 out of 5.

What’s the current situation?

Serving 19 million customers across a range of sectors, the NatWest Group lent a total of £212 billion in mortgages, personal loans, and business loans to small and medium sized enterprises (SMEs) as of the first half of the financial year 2022 . Mortgages contributed the most significant proportion of this total with £176 billion in lending.

Over the last few years, financial lenders and banks have received complaints on behalf of customers in the form of unaffordable lending. For those with a credit card, compensation may be due if it is deemed that the customer shouldn’t have been offered so much credit, had insufficient financial background checks or was treated unfairly.

For example, in February 2022 , Natwest was instructed by the FCA to settle a customers credit card unaffordability complaint by following the following actions:

• Remove any adverse information relating to Mr L’s credit card accounts from his credit file; and
• Work with Mr L to agree a sustainable repayment plan, bearing in mind their obligation to treat him positively and sympathetically.

Don’t Delay. Check Now.

Don’t miss out on £100’s or even £1,000’s in compensation you could be entitled to. Checking only takes 5 minutes, so why not do it now?