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Claim your Natwest Credit Card refund

If you’ve had a credit card from this lender which you could not afford to repay, you could be entitled to claim compensation for unaffordable lending. Your case will be reviewed by our panel of legal firms who will be able to tell you how much you could be owed.

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Who are Natwest?

With headquarters in Edinburgh, National Westminster Bank, more commonly known as NatWest, is a key retail and commercial bank in the United Kingdom. Established in 1968 as the result of the merger of the National Provincial Bank and Westminster Bank, the brand later joined the Royal Bank of Scotland Group in 2000. According to the brand’s claimed Trustpilot page external link icon light blue, as of February 2023, Natwest has an overall rating of ‘bad’ with a score of 1.4 out of 5.

What’s the current situation?

Serving 19 million customers across a range of sectors, the NatWest Group lent a total of £212 billion in mortgages, personal loans, and business loans to small and medium sized enterprises (SMEs) as of the first half of the financial year 2022 external link icon light blue. Mortgages contributed the most significant proportion of this total with £176 billion in lending.

Over the last few years, financial lenders and banks have received complaints on behalf of customers in the form of unaffordable lending. For those with a credit card, compensation may be due if it is deemed that the customer shouldn’t have been offered so much credit, had insufficient financial background checks or was treated unfairly.

For example, in February 2022 external link icon light blue, Natwest was instructed by the FCA to settle a customers credit card unaffordability complaint by following the following actions:

  • Remove any adverse information relating to Mr L’s credit card accounts from his credit file; and
  • Work with Mr L to agree a sustainable repayment plan, bearing in mind their obligation to treat him positively and sympathetically.

Why choose Claims Bible?

100% Confidentiality

Being discreet is part of our business, our legal representatives will never discuss your case without your permission.

Proven Track Record

So far we’ve handled over 10,000 cases and claimed back over £2,000,000 for our clients so you are in safe hands.

Claim Professionals

We partner with specialist firms so your claim is handled by an expert who is familiar with your type of claim.

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Don’t Delay. Check Now.

Don’t miss out on £100’s or even £1,000’s in compensation you could be entitled to. Checking only takes 5 minutes, so why not do it now?

You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service for free. Claims Bible does not charge you for our service, we may be paid a fee by the final supplier for any introductions. This will not impact on any costs incurred by you.