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Claim your MBNA Credit Card refund

Credit card compensation is a relatively new phenomenon and is available for customers who are deemed to have been issued unaffordable lending. Unfortunately we are not taking claims for MBNA at the moment, but you can check other lenders.

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Who are MBNA?

MBNA or Maryland Bank National Association has been supplying customers with credit cards since 1993. The firm is a leading supplier of credit cards across the UK and joined the Lloyds Banking Group back in 2017, regulated by the FCA. The brand provides a range of different credit card offerings and more recently has branched out to issue personal loans.

Based in Chester, the business has won Moneyfacts Consumer Credit Card Provider of the Year external link icon light blue for six years in a row and has been a dedicated sponsor of the local and world-renowned Chester Zoo for over 15 years.

What’s the current situation?

As per the company’s Trustpilot page, 83% of customer reviews are categorised as ‘bad’ with a measly overall rating of 1.5 out of five. Common critiques centre around poor customer service and additional ‘hidden’ account charges.

What is the deadline?

There is no set deadline to pursue a credit card debt refund from MBNA. The Lloyds Banking Group remains one of the UK’s big four and is a giant within the market. With this in mind, there doesn’t seem to be any reason to worry about compensation claims overwhelming the brand. It is worth noting that compensation claims currently take around two to three months to process so if you were to successfully apply now, you could have your refund in the near future.

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You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service for free. Claims Bible does not charge you for our service, we may be paid a fee by the final supplier for any introductions. This will not impact on any costs incurred by you. See our partner's "no win no fee" charges here.