Select Page


Claim TUI Flight Delay Compensation

If you’ve had a delayed flight with TUI, you may be able to claim compensation.

You will be redirected to our partner’s website to complete your claim

Travelling by air, while often convenient and efficient, can sometimes come with unexpected delays. For passengers flying with TUI external link icon light blue, one of Europe’s leading travel groups, encountering a flight delay can be more than just an inconvenience – it can mean compensation. At Claims Bible, we can make the process of claiming flight delay compensation simple – ensuring you get what you are owed in a simple, stress-free way.

What are TUI flight delay claims?

A TUI flight delay claim is a request for financial compensation made by passengers who have experienced a delayed flight with TUI. These claims are not just a customer service feature but are backed by EU law, specifically EC Regulation 261/2004. external link icon light blue This regulation entitles passengers to compensation for significant delays, provided certain conditions are met. The compensation is designed to acknowledge the inconvenience caused by the delay and is separate from any other services or refunds provided by the airline.

How to check your eligibility for a TUI flight delay claim

To determine whether you are eligible for a claim, there are several key criteria to consider. At Claims Bible, we will listen to your circumstances to help gauge your eligibility for a claim. We’ll look at your:

  • Flight Destination: The regulation covers flights departing from a UK/EU airport or arriving in the UK/EU with a UK/EU-based airline like TUI.
  • Delay Duration: The flight must be delayed by at least three hours.
  • Cause of the Delay: The delay should not be due to extraordinary circumstances external link icon light blue beyond the airline’s control, such as extreme weather or political instability.

How to make a TUI flight delay claim

Claiming compensation for a TUI flight delay takes a good amount of effort and time. At Claims Bible, we can do all of the hard work for you so that you don’t have to battle it out with TUI for compensation. Here’s how it works:

  • Gather Documentation: To start, we’ll need to collect all relevant documents, including your flight details, boarding pass, and any correspondence with TUI regarding the delay.
  • Submit a Claim: We can then submit a claim directly through TUI’s website or customer service. It’s at this stage that we will provide them with all the necessary details and documentation.
  • Follow Up: After submission, we’ll keep track of your claim’s status and be ready to provide additional information if requested by TUI.

What is the deadline to make a TUI flight delay claim?

Under EC Regulation 261/2004, passengers have up to six years external link icon light blue to claim compensation for a delayed TUI flight in the UK.

How much is a TUI flight delay claim worth?

The compensation amount for a TUI flight delay depends on several factors, primarily the flight distance and the length of the delay. A general breakdown of how much you can expect to get from a claim has been outlined below:

  • Flights under 1,500 km: £220 for delays of 3 hours or more.
  • Flights between 1,500 and 3,500 km: £350 for delays of 3 hours or more.
  • Flights over 3,500 km: £520 for delays of 4 hours or more.

How to start your TUI flight delay claim

The claims process for flight delay compensation can take considerable effort and time. To help with this, our team at Claims Bible can help simplify the process and do all of the work for you. If you would like to initiate a claim, we would strongly advise getting in touch with us to help. Our process works like so:

  • Verifying Eligibility: We will first ensure that your situation meets the criteria for a claim.
  • Contacting TUI: We can then start the process by filling out a claim form on TUI’s website or by contacting their customer service directly.
  • Waiting for a Response: Once your claim is submitted, TUI will review it and respond. This process can take several weeks, so patience is key.

Get flight compensation the easy way with Claims Bible

Flight delays can be frustrating, but with the help of our team at Claims Bible, we can make the process a breeze. By following the steps outlined in this guide, you’ll be well-equipped to handle a TUI flight delay claim efficiently and effectively.
If you have any questions, or would like to start a flight delay compensation claim, please get in touch with our friendly team at Claims Bible today.

Why choose Claims Bible?

100% Confidentiality

Being discreet is part of our business, our legal representatives will never discuss your case without your permission.

Proven Track Record

So far we’ve handled over 10,000 cases and claimed back over £2,000,000 for our clients so you are in safe hands.

Claim Professionals

We partner with specialist firms so your claim is handled by an expert who is familiar with your type of claim.

Read more About Us >

Don’t Delay. Check Now.

Don’t miss out on £100’s or even £1,000’s in compensation you could be entitled to. Checking only takes 5 minutes, so why not do it now?

You will be redirected to our partner’s website to complete your claim