YOU MAY HAVE A CLAIM FOR COMPENSATION

Fees

The seller did not explain the finance fees, interest rate and terms in detail.

Product Selection

The seller did not explain the different finance products available to you and explain the differences between each product.

Competitive Rates

The seller did not offer you the most competitive interest rate available at that time.

Unaffordable lending

The seller offered you a finance product that was unaffordable based on your personal circumstances.

Responsibility

The seller did not make it clear who was financially responsible for vehicle repairs during the term of the agreement.

The evidence you need

You don’t actually need concrete evidence that you were mis-sold a PCP agreement. Often it’s not the actual PCP deal that is at fault, it’s how the deal was sold to you.

• your comments about key events and dates
• correspondence between you and the finance provider
• any pre-sale literature such as car manual, advert, service history and invoice
• your pre-contract document and any other information on the finance agreement

Don’t worry if you can’t find all this information, all we need is some personal details, proof of address and your finance agreement to get started.

 How much compensation could I receive?

The average PCP claim is around £3,000.

How far back can I claim?

We can help with mis-sold finance agreements in the last 10 years.

Can you do a no win, no fee PCP claim

Yes. Our panel of solicitors who process your claim offer a no-win, no-fee claim service. That means if they are not successful in claiming you a refund, you don’t have to pay anything.

How much do you charge?

There’s no fee to pay upfront and if you don’t receive a payout, our panel of solicitors, who process your claim, don’t charge you anything. They work on a no win, no fee basis and charge a fee on any successful claims. The total charge is based on the total refund received from your lender. The amount you pay will either be a sum equivalent to the ‘Maximum % Rate of Charge’ or a sum equivalent to the ‘Maximum Total Fee’, whichever is the lesser. This will be confirmed when you receive a Conditional Fee Agreement (CFA) from the law firm before you proceed with your claim.

How long does it take?

The typical claim takes between 8-12 months from the date we receive your application, until the date the payment is made.

What does PCP stand for?

PCP stands for Personal Contract Purchase and similarly, like Hire Purchase (HP) or a mortgage, it is a loan that is paid off monthly.

I don’t know if my finance was PCP?

Many big car companies rebrand their PCP products to make them more appealing, here are a few examples. Audi Solutions, BMW Select, Ford Options, Honda Aspirations, Jaguar Privilege, Kia Access, Land Rover Freedom, Mercedes-Benz Agility, Mini Select, Renault Selections, SEAT Solutions, Škoda Solutions, Vauxhall Flexible PCP, Volkswagen Solutions, Volvo Advantage

I’m in an IVA, can I claim?

Unfortunately if you are currently in an IVA it is likely that a solicitor will not accept your case. This is because any compensation you receive will be offset against the debt and the solicitor won’t get paid.